Refund Policy

1. Scope

This policy applies to all licenses of "Your Uninstaller!" purchased directly from our website.

2. 30-Day Money-Back Guarantee

We want you to be fully satisfied with your purchase. If you are not satisfied with the software for any reason, you may request a full refund within 30 days of your purchase date.

3. Eligible Reasons

We will generally approve refund requests for the following reasons:

• The software does not work on your computer as advertised.
• You are unable to install or activate the software despite support assistance.
• Accidental duplicate purchases.

4. Not Eligible

Refunds may not be granted in the following cases:

• Requests made more than 30 days after purchase.
• "Change of mind" if the software has been fully activated and used without technical issues.
• Purchases from unauthorized resellers.
• Failure to provide purchase details (e.g., order ID, email).

5. How to Request a Refund

To request a refund, please email us at support@ursoftware.com with the subject "Refund Request". Please include:

• Your Order Number
• The email address used for the purchase
• A brief description of the reason for the refund

6. Processing Time

Once approved, your refund will be processed immediately. The credit may take 5–10 business days to appear on your statement, depending on your bank or credit card issuer.